Our Support to You

Supporting our franchisees is incredibly important to us

Our Beliefs

I created Pride Road in order to share my knowledge and business model with any architects who would like to follow in my footsteps, to have a secure job, a good income, take pride in their work and have a much better balance between home life and their profession.

Supporting my franchisees and their work life balance is therefore very important to me. It proved a fantastic opportunity for me and I want to share that opportunity with other hardworking people.

lisa raynes

Onboarding Programme

Every franchisee undertakes a comprehensive and enjoyable onboarding programme in order to build rapport and maintain core quality standards across the business.

The course includes everything from running a successful workshop to financial training and marketing automation. By the end, every franchisee should have the knowledge and confidence to add to their professional qualifications and desire, to develop their region into a thriving business.

Here is an idea of the kinds of things we will cover during your onboarding:

  • Territory planning

  • Business planning

  • Competitor analysis

  • Cash flow forecasting

  • Networking opportunities

  • Identify technicians

  • Solicitors

  • Accountant

  • Online setup – email, webpage, automations, social media, calendar

  • Work shadowing

  • Image styling

  • Photoshoot

  • Materials – business cards, etc

  • Business Coaching

  • Business Consulting

  • CPD

  • Videography

  • Financial planning

  • Process flow

  • Branding guidelines

Our Wider Team

We have an amazing team of experts who support you as a franchisee – from business coaching, technicals, to IT and marketing.

As you’ll see from this list of our wider team and what they do, as a Pride Road franchisee you are very well supported. When starting up on your own you have to try and juggle all of these roles yourself, but, as part of the wider Pride Road brand with shared resources, you can relax knowing that these things are covered and that you have someone to refer to for questions and support when needed.

Lisa Raynes
Lisa RaynesArchitect and Franchisor
Pride Road was the brainchild of Lisa, she is your main touch point. As well as running her own territory, Pride Road North Cheshire, she will help you throughout your on boarding, training and franchise term. She’s always at the end of the phone
Magda Haener
Magda HaenerArchitect and Franchisee
Fellow Architect Magda has been involved with Pride Road since the beginning. She runs the Pride Road Manchester South branch. She knows everything there is to know about the process and marketing and is always keen to share ideas.
Laura Simpkins
Laura SimpkinsArchitect and Franchisee
Laura is the newest recruit – she runs the New Forest and Bournemouth branch of Pride Road. She started in January 2020 just before the lockdown and can see how being a part of a franchise has been fundamental to pivoting the business and surviving lockdown.
Darren Gibbon
Darren GibbonIT
Darren sets up IT systems, software, emails, google drive, web hosting. He’s the guy to speak to if your emails not working
Adam Pritchard
Adam PritchardWeb and SEO
Adam manages the website. He will guide you on what content to create and make sure that our website is optimised for Google. Adam makes sure that clients find us on Google
David Johnson
David JohnsonSocial Media Guru
David manages our social media presence and runs social media advertising campaigns to create leads. He also creates newsletters and works on the web.
Kris Allen
Kris AllenCRM
Kris manages our customer relationship manager system, we use Zoho to manage clients’ project information and use this database to create Automated campaigns and move clients forward
Natasha Diskin
Natasha DiskinImage Styling
During the training, Natasha offers an image styling session. You are the brand, what you wear, how you present yourself all reflects on your professionalism and the brand. Natasha will show you how to bring out the best of yourself so you feel confident when talking to clients or networking
Imelda O’Keefe
Imelda O’KeefeBusiness Coach
You will meet Imelda during the onboarding process, during training and you will have telephone support throughout your franchise time. A business coach helps you set your goals, helps on sales and rapport, networking and on an ongoing basis will keep your head clear so you can work effectively
Rachel Moses
Rachel MosesFranchise Recruitment, Marketing and PR
Rachel is our Franchise Recruitment Manager. She also looks for PR opportunities for us all as a team. As a member of the Pride Road team, she will be involved in talking to Potential Franchisees
Zuza OBrien
Zuza OBrienOperations Manual
Zuza wrote the operations manual and is involved in updating it. She will give you an overview.
Kathryn Orange
Kathryn OrangeBusiness Consultant
You will meet Kathryn at the franchise consideration meeting, she will review your business plan. She will review your cash flow forecasts during the training and provide support during your time, to help keep you on track
Alan Varley
Alan VarleyTechnical Associate
Alan delivers sector-specific CPD during training and at franchise development days. He’s always on hand if you’ve got a technical question
Matt Hough
Matt HoughAccountant
Matt helps with financials for Pride Road – He is on hand to help you with any accountancy issues. He will be contacting you for the franchise fees.

Franchisee Development Days (FDD)

Franchisee Development Days are an important date in our calendar and are key to franchise growth.

Our Franchise Development Days are a chance for us to get together (in person or remotely) and review how things have been going, any issues we’re having, and brainstorm ways to move forward. They are an effective way for us to bolster each other forward. These often include CPD sessions with Alan, and sometimes other guests either from our wider team or from outside who provide updates and advice.

An idea of some of the things that we have covered:

Budgeting, successes and issues, CPD – Party wall, Foundations, Planning Consultant on Permitted Development, Budgeting, CRM, Handling holidays, Technical services, networking, conversion rates, Marketing review and planning, Spa day, Women in Property, RIBA opportunities, social media scheduling, how to pivot the business during the lockdown, online initial consultation, workshops, follow-ups, Instagram training, fire safety, interior trends, smart homes, kitchens.

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Pride Road is leading the flexible working movement for the architect profession – and you can join us.
Get the ball rolling by requesting a prospectus today!

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